Privacy Policy – BizPlanAI Pro
Effective Date: 14 August 2025
Last Updated: 14 August 2025
BizPlanAI Pro(“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our websites, services, and AI-powered tools, including our Indian and international platforms.
1. Information We Collect
We collect the following types of data:
1.1 Personal Information (you provide directly):
- Name, email address, phone number
- Billing details when purchasing a subscription or credits
- Account login details
1.2 Automatically Collected Information:
- IP address, browser type, operating system
- Usage data (pages visited, tools used, interaction history)
- Device identifiers and cookies
1.3 Uploaded Content:
- Documents, text, or other data you provide for AI analysis or chatbot interactions
- Business plans or financial data you choose to share
2. How We Use Your Information
We use your information for:
- Providing, maintaining, and improving our AI services
- Processing transactions and managing your account
- Responding to your support requests
- Personalizing your user experience
- Sending product updates, offers, and important notifications (you can opt out anytime)
- Ensuring legal compliance and preventing fraud
3. AI Data Handling
- Inputs you provide (e.g., text prompts, uploaded documents) are used only to generate AI responses.
- We do not sell your inputs or outputs to third parties.
- AI interactions may be stored securely for quality improvement and troubleshooting, but never used for marketing without consent.
4. Legal Basis for Processing
For users in the EU/UK (GDPR compliance), our legal basis includes:
- Consent (when you sign up or upload content)
- Contract necessity (to provide purchased services)
- Legitimate interests (service improvement, fraud prevention)
- Legal obligations
For India (DPDP Act compliance), we process personal data with your consent or for purposes permitted by law.
5. Sharing Your Information
We may share your data with:
- Service providers (payment gateways, hosting, analytics) under strict confidentiality agreements
- Legal authorities if required by law
- Business transfers in case of merger or acquisition
We never sell your personal data.
6. International Data Transfers
Your data may be processed in countries outside your location, with safeguards to protect your privacy, including standard contractual clauses (SCCs) where applicable.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Withdraw consent at any time
- Restrict or object to data processing
- Request data portability
For EU/UK users: email us at text@bizplanaipro.com to exercise GDPR rights.
For Indian users: email us at support@bizplanaipro.in withdraw consent or request deletion under the DPDP Act.
8. Cookies
We use cookies for:
- Website functionality
- Analytics and performance
- Personalization
You can manage cookies via your browser settings.
9. Data Retention
We keep your data for as long as necessary to:
- Provide our services
- Comply with legal requirements
- Resolve disputes
Uploaded files can be deleted by you anytime from your account dashboard.
10. Security
We use industry-standard measures (encryption, secure servers) to protect your data. However, no online transmission is 100% secure.
11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect their data.
12. Contact Us
If you have questions about this Privacy Policy, contact:
BizPlanAI Privacy Office
📧 text@bizplanaipro.com
🌐 https://bizplanaipro.com